Service Improvement
Pressure on social housing providers has never been greater as they balance so many competing and often conflicting priorities. More is been asked from limited resource as expectations of all stakeholders are only increasing
We have extensive experience in reviewing and improving services across housing organisations, from Repairs and maintenance to housing
management and home ownership to Whatever the reason for needing to review a service TMF Hosuing will work with you and your teams to not only understand
We work with organisations to:
- Simple service health checks
- Full end to end service reviews
- Deliver training and coaching of staff
- Policy and Procedure reviews
- Implementing and embedding operational change
- Incident review and investigations